At Brixthm Kelmop, we collect information that helps us provide better investment education services. This happens in several ways, and we want you to understand exactly what we're gathering and why.

Personal Information You Provide

• Name, email address, and phone number when you register for courses
• Payment information processed through our secure payment partners
• Educational background and investment experience level
• Communication preferences and course interests
• Feedback and survey responses about our programs

Automatically Collected Information

When you visit our website, we automatically collect certain technical information to improve your experience. This includes your IP address, browser type, device information, and how you interact with our site. We use this data to understand user patterns and optimize our platform.

Your information serves specific purposes related to delivering educational services and improving your learning experience. We don't use your data for unrelated marketing or sell it to third parties.

We may also use your information to comply with legal requirements, such as tax reporting obligations in Canada or responding to valid legal requests from authorities.

We're selective about who has access to your information. Most of the time, your data stays within our organization. When we do share information, it's with trusted partners who help us deliver services.

Service Providers

• Payment processors like Stripe or PayPal for secure transactions
• Email service providers for course communications
• Cloud hosting services for data storage and platform operation
• Analytics tools to understand website usage patterns

These partners are contractually required to protect your information and can only use it for the specific services they provide to us. They cannot use your data for their own marketing or other purposes.

Legal Requirements

Sometimes we're legally required to share information. This might happen if we receive a valid court order, need to comply with Canadian tax laws, or must respond to legitimate law enforcement requests. We'll always review such requests carefully and only share what's legally required.

As a Canadian resident, you have specific rights regarding your personal information under federal and provincial privacy laws. We respect these rights and have processes in place to help you exercise them.

Access and Correction

You can request access to the personal information we hold about you. If any information is incorrect or outdated, you can ask us to correct it. We'll respond to access requests within 30 days and provide information in a format that's easy to understand.

Withdrawal of Consent

Where we rely on your consent to process information, you can withdraw that consent at any time. This might affect our ability to provide certain services, and we'll explain any implications before processing your request.

Data Portability

You can request a copy of your personal information in a commonly used electronic format. This makes it easier if you want to transfer your information to another service provider.

Protecting your information is a core responsibility we take seriously. We've implemented multiple layers of security to safeguard your data against unauthorized access, disclosure, or misuse.

Technical Safeguards

• SSL encryption for all data transmission to and from our servers
• Secure cloud hosting with enterprise-grade security features
• Regular security audits and vulnerability assessments
• Multi-factor authentication for administrative access
• Encrypted database storage for sensitive information

Operational Security

Our team follows strict data handling procedures. Access to personal information is limited to employees who need it for their job responsibilities. All staff receive privacy training and sign confidentiality agreements.

Despite our best efforts, no system is completely secure. If we experience a data breach that might affect your information, we'll notify you promptly and take immediate steps to address the situation.

We don't keep your information forever. Our retention periods are based on legal requirements, business needs, and the type of information involved.

Retention Periods

When retention periods expire, we securely delete or anonymize your information. You can also request earlier deletion in many cases, though we may need to retain some information for legal compliance.

While we're based in Canada, some of our service providers operate servers or facilities in other countries. This means your information might be processed or stored outside Canada.

When we transfer information internationally, we ensure appropriate safeguards are in place. This includes working with providers in countries with adequate privacy protections or implementing contractual protections that meet Canadian privacy standards.

Most commonly, data may be processed in the United States by our cloud hosting and email service providers. These companies have strong privacy protections and are subject to privacy laws that provide reasonable protection for your information.

Our website uses cookies and similar technologies to improve functionality and understand how you use our platform. We're transparent about what we collect and give you control over these technologies.

Types of Cookies We Use

• Essential cookies: Required for basic website functionality like login and security
• Performance cookies: Help us understand how visitors use our site to improve performance
• Functionality cookies: Remember your preferences and personalize your experience
• Analytics cookies: Provide insights about website usage and user behavior

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when they're being set. However, disabling essential cookies may affect website functionality.

Privacy laws and our business practices evolve over time. When we make significant changes to this privacy policy, we'll notify you in advance and explain what's changing.

For major changes that affect how we use your information, we'll send an email notification at least 30 days before the changes take effect. You'll also see a notice on our website highlighting recent updates.

Minor updates, like clarifying existing practices or updating contact information, may be made without advance notice. We always indicate the date of the most recent update at the top of this policy.

If you disagree with policy changes, you can close your account or contact us to discuss your concerns. Continued use of our services after changes take effect indicates acceptance of the updated policy.